The Role
Post: Support Services Team Leader
Salary: £ 38,721 per annum
Grade: FRS D
Salary range: £ 38,721 - £ 44,333 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Thursday 22 June 2023 at 16:00 GMT
A vacancy has arisen to join the Central Operations Business Support Team as a Team Leader (FRS D). You will be directly responsible for an FRS C and 2 - 3 x FRS B.
In this role you will be managing, monitoring and developing a team responsible for delivering comprehensive and efficient administrative support to the Central Operations Team and Asisstant Commissioner for Fire Stations . You will manage the provision of a variety of Brigade wide processes undertaken by the team including outside employment, honours and awards , penalty charge notices and the staff suggestion scheme. You will also ensure the team are competent and confident in dealing with members of the public, outside bodies and colleagues on claims, case work and other matters relating to the work of the department.
The successful post-holder must be able to demonstrate the ability to manage and organise self and staff to achieve routine and ad hoc work with conflicting priorities and to tight deadlines. You will need effective written and oral communication skills as well as developed interpersonal skills..
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.
To apply, please complete the online application, provide a cover letter clearly outlining the relevant experience, skills and knowledge you have to successfully perform this role (see the highlighted areas on job description below) and upload a copy of your up-to-date CV. Please note that we will review and score the cover letter based against the competencies highlighted in the selection criteria section of the job description.
Benefits of working for LFB
• 26 days’ holiday plus bank holidays
• Option Absence Scheme (which can result in an additional 12 days annual leave for staff at this grade)
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Assessment Overview
Stage 1
Online application, CV and cover letter (sift). Shortlisted candidates will be invited to stage 2.
Stage 2
Assessment for this role is due to take place late June. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.
Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.
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