Accessibility statement for LFB Jobs

This accessibility statement applies to the jobs.london-fire.gov.uk website.

This website is run by London Fire Brigade. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some of our webpages, including our job listings, are difficult to navigate using only a keyboard
  • There is some text on our website that does not contrast enough with its background
  • The website is not fully accessible to screen reader software
  • There is a limit to how far you can magnify the pages

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

The digital team via digital@london-fire.gov.uk 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Complete our contact us form

Technical information about this website’s accessibility

London Fire Brigade is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • The website is not fully accessible to screen reader software
  • Some of our webpages, including our job listings, are difficult to navigate using only a keyboard. This fails WCAG 2.1 success criterion 2.1.1
  • There is some text on our website that does not contrast enough with its background. This fails WCAG 2.1 success criterion 1.4.3
  • There is a limit to how far you can magnify the pages. This fails WCAG 2.1 success criterion 1.4.4

The supplier of this website, TalentLink, is currently working on fixing these issues as soon as possible, focusing on the highest priority first. The fixes should be in place by the end of 2020.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. There are few PDFs on this website, however, we have spent time improving the accessibility of them all – to ensure they have titles, a set language, and bookmarks.

Any new PDFs or Word documents we publish will meet accessibility standards.

It’s possible that you will find an occasional PDF that has not yet been fixed. If that’s the case please let us know so we can take action.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.

This website was last tested on 1 August 2020. The test was carried out by Great State.

Great State used a combination of auditing tools and manual checks to audit all pages on this website against WCAG 2.1 (AA) Accessibility Standard, paying particular attention to 8 pages we identified as representing the different page templates in use across our site.