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The Role

Post: Senior Internal Digital Officer
Grade: FRS E
Starting salary: £37,566
Salary range for the FRS E grade: £37,566 - £44,872

London Fire Brigade is the busiest fire and rescue service in the country. We are one of the largest firefighting and rescue organisations in the world protecting people and property from fire in London.

We have over 6,000 staff, in more than 100 locations, across the capital. Our people’s specialisms range from line rescue to chainsaws to legal counsel and youth engagement. We are a varied group of passionate people. But while everyone’s role is different, we all have one thing in common: the need to be involved, informed and inspired in our day-to-day work. Effective internal communications is essential in making sure that happens.

We need a Senior Internal Digital Officer to help us communicate more effectively with our people by using the latest techniques in digital communications. You’ll be customer focused with experience of developing channels for staff communications including video.

You’ll be passionate about the use of digital in communicating with people in complex organisations. You’ll have experience of designing user-focused content and you’ll have lots of ideas about using the latest digital tools to keep our people informed wherever they are, whenever they want. You’ll also be able to see when the solution is not digital.

If this sounds like you and you would like to work for a world-renowned brand that saves lives every day, apply now.

Key responsibilities

• Development of the Brigade’s SharePoint intranet and other digital channels including video
• Design user-centred content to meet the Brigade’s objectives in keeping staff engaged and informed.
• Manage internal digital projects or business needs and lead on digital aspects of internal campaigns
in the Brigade.
• Ensure new digital platforms and products are known and scoped with a view to implementing as
part of the Brigade’s internal digital communications offer.
• Manage the production of stats and reports on internal digital activity.
• Advise local managers and content providers on suitable digital solutions.

Benefits

• 26 days annual leave, beginning April of every year +public holidays
• Competitive salary
• Flexible working arrangements
• Gym access
• Cycle to work scheme

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications will not be accepted.

Eligibility

We are keen to hear from anyone with the ability to do this job to help us achieve a workforce as diverse as the communities that we serve.

Assessment Overview

Please submit the following with your online application form:

1) Please upload your up-to-date CV in the CV section of the online application form;

2) Please upload an example of your video work in the Other Attachments section of the online
application form;

3) Please address the following selection criteria in your online application form:

Selection Criteria 1 - Experience of digital communication channels management and development.

Selection Criteria 2 - Experience of designing user-focused content and developing content plans.

Selection Criteria 3 - Excellent audience research skills to develop a clear understanding of our
audiences.

Selection Criteria 4 - Excellent organisational skills in order to work with minimal supervision and often
to tight deadlines and to respond to changing priorities particularly when dealing
with a number of projects at the same time.

Assessment for this role is due to place mid/late October 2018. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications will not be accepted.

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed for the successful person, which will include a basic criminal records check. The successful person will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and a Basic disclosure will be undertaken before an appointment is confirmed.

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