The Role
Post: Outreach Support Co Ordinator
Salary: £34,215.00 per annum
Grade: FRS C
Salary range: £34,215.00 - £41,075.00 per annum
Contract type: Permanent
Working pattern: Full-time (Flexibility to work some weekends/overtime)
Application closing date: Thursday 14 March 2024 at 16:00 GMT
London is one of the most diverse cities in the world. The Outreach team aim to raise awareness of careers in the fire service to all sections of the community, (particularly those who are under-represented in our workforce), to attract the very best people, with the best skills and behaviours to join the organisation.
This role primarily includes planning outreach activities and managing email public enquires. You will need strong administrative and organisational skills to manage multiple processes, spreadsheets and keep information updated. Good customer care skills and confidence engaging with the public is also a requirement, as you will have the opportunity to attend community recruitment events to promote careers in the fire service
This role requires:
• Excellent organisation and resilience to manage a demanding workload and be flexible around changing priorities.
• Good interpersonal skills to build positive relationships with members of the organisation, public, and external partners.
• Experience using Microsoft office suite.
• Someone who understands the importance of equity, diversity and inclusion within an organisation and when engaging with the community.
Further information about the main duties and responsibilities of the role are detailed in the job description, but please do not hesitate to contact Outreach Deputy Makeda Kemp - makeda.kemp@london-fire.gov.uk if you would like to learn more about the role
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Assessment Overview
Stage 1
Online application, CV and cover letter (sift). Shortlisted candidates will be invited to stage 2.
To apply, please complete the online application, provide a cover letter clearly outlining the relevant experience, skills and knowledge you have to successfully perform this role (see the highlighted areas on job description below) and upload a copy of your up-to-date CV. Please note that we will review and score the cover letter based against the competencies highlighted in the selection criteria section of the job description.
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
Stage 2
Assessment for this role is due to take place TBC. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.
Additional Information
Benefits of working for LFB
• 26 days’ holiday plus bank holidays
• Option Absence Scheme (which can result in an additional 12 days annual leave for staff at this grade)
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.
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