The Role
The Role: Operations Manager, Operational Resilience and Control
Starting salary: £51,115.59 inclusive of London weighting and 20% shift allowance
Salary Range : £51,115.59 - £58,917.34 inclusive of London weighting and 20% shift allowance
Contract type: Permanent, Full Time
Working Pattern: Control Shift Pattern. 12hour day/ 8 hour mid/ 12 hour night/ Rest/ Rest/ Rest
Application closing date: Monday 29th January at 16:00 GMT
The London Fire Brigade are here to protect and serve London.
Our Control room is based at our operations centre in Merton, we manage 200,000 + 999 calls a year from Londoners when they need us most. We mobilise fire engines and specialist equipment, provide support to firefighters and work with other emergency services to safely resolve incidents across the Capital.
We have an exciting opportunity for an individual to join our team as an Operations Manager.
Leading a watch of 16 Control Officers and Assistant Operations Managers, you will ensure that you and your team are always ready to meet the challenges of a metropolitan emergency service.
You will thrive on supporting your team at both an individual and a group level. You will have a passion for serving our community and be open to working in an environment which is going through significant change.
Being part of the Control Leadership Team, you will contribute to our response strategies, our future plans and be a standing member of the Control Commanders Performance Board – a key decision-making forum for Brigade Control.
Operationally, you will have a comprehensive knowledge of Fire Service Control Rooms. You will understand the importance of working collaboratively with partner agencies to resolve incidents and have experience of leading a Fire Control Room as a Fire Control Commander.
The London Fire Brigade responds to a wide range of incidents from Road Traffic Collisions to Terrorist Attacks, if you think you could lead our response from the Control Room then apply today.
We welcome applications from substantive Assistant Operations Managers, Watch Manager (Control) and Station Managers (Control).
To discuss the role further, contact Senior Control Commander Sarah Cuthbert. Email: Sarah.Cuthbert@london-fire.gov.uk Tel: 07881269470
Eligibility
To be eligible to apply, candidates must be a current substantive Assistant Operations Managers, Watch Manager (Control) and Station Managers (Control).
Assessment Overview
Stage 1
Online application, CV and cover letter (sift). Shortlisted candidates will be invited to stage 2. To apply, please complete the online application, provide a cover letter clearly providing evidence to the four selection criteria detailed below and upload a copy of your up-to-date CV.
Your application will be sifted based on the responses provided to the following selection criteria.
1. Experience of management and supervision within a demanding, highly challenging control environment, consistently projecting and promoting a confident, controlled and focussed attitude at all times.
2. Evidence of leadership skills, showing an ability to improve the team and organisational effectiveness, engendering a culture of continuous improvement.
3. An understanding of the principles of effective performance management techniques, and evidence of having implemented them.
4. Champions equality and diversity and can demonstrate experience of embedding a fair and ethical approach to others.
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted. Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
Stage 2
Assessment for this role is due to place w/c 26th February. Assessment will consist of a table-top exercise, presentation and an interview. Please be advised that if you are unable to make the scheduled assessment date,we may not be able to make alternative arrangements.
Additional Information
Inline with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £25 (current charge) and usually takes up to 14 days.
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