The Role
Post: Hydrant Officer
Salary: £25,794 per annum
Grade: FRS B
Salary range: £25,794 - £30,575 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Monday 10 May 2021 at 16:00 GMT
An opportunity has arisen to work in the London Fire Brigade’s Water Team and contribute to front line firefighting.
As a London Fire Brigade (LFB) Hydrant Officer, you will also be working with the water companies that serve Greater London and their contractors to ensure that hydrant installations and repair works are completed in order to provide a supply of water for operational firefighting.
Passionate about delivering an important role in supporting the availability of water supplies for firefighting, you will be expected to carry out accurate and high quality work. The duties of the role include processing correspondence, either written letters or e-mails, from the water companies and from customers, both internal (other departments) and external (residents or people who work in London including local authorities and businesses) to LFB. You will be confident and competent in dealing with verbal enquires over the telephone or in person using your good communication skills. You will also use your numeracy skills to process invoices for work done by the water companies and to maintain financial records.
The Water Team is a busy customer facing service. Your good self-management and organisational skills, particularly the ability to prioritise and manage your workload, will therefore be essential for this role.
Although part of the LFB Water Team you will also be comfortable working alone. You will have experience of working efficiently, effectively and constructively with a wide range of people, both as a lone worker and as a team member.
The role is based within the LFB Water Team at the LFB Headquarters building. Please note that due to the impacts of Covid-19, there have been some changes to the usual working patterns of roles within LFB. For this role it is highly likely there will be some requirement to work from home on a regular basis.
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.
To apply - complete the online application form and upload an up to date CV and a cover letter (max. of two-sided A4). Please include in your cover letter evidence to address the following 4 headings:
1 - Experience of using a range of information technology applications together with good keyboard skills and an awareness of the ways IT applications can be utilised in the context of the duties of the post.
2 - Experience of providing administrative support and assisting in the development and maintenance of office systems including working procedures.
3 - Good communication skills, both written and verbal, in order to issue written correspondence and liaise verbally with staff at all levels including representatives of external organisations.
4 - Good organisational skills in order to manage and prioritise workloads and ensure deadlines are met.
Your application will be sifted based on your CV and on your cover letter (responses to address the above 4 headings).
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications will not be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
Assessment Overview
Stage 1
CV and cover letter (sift). Shortlisted candidates will be invited to stage 2.
Stage 2
Assessment for this role is due to take place late-May/early-June 2021. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Please note: Should you be shortlisted and because of the current Covid-19 situation you will need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.
Additional Information
Benefits of working for LFB
• 26 days’ holiday plus bank holidays
• Option Absence Scheme
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme ,
• Cycle to work scheme
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.
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