The Role
Post: HR Service Centre Co-ordinator
Grade: FRS C
Starting salary: £29,244 per annum
Salary range for the FRS C grade: £29,244 - £35,107 per annum
Closing date: Tuesday 10 December 2019 at 16:00 GMT
An opportunity has become available to join the People Services department at our Headquarters in Central London. We are recruiting for the role of HR Service Centre Co-ordinator.
The HR Services Centre is responsible for processing expenses and allowances, dealing with Contractual Matters including the supervision of joiners and their probation along with leavers of the Brigade. Periods of leave such as Maternity/Adoption leave, Career Breaks and Special Leave are also dealt with in the department.
Working across busy teams you will be responsible for providing a high level of customer service to a wide range of stakeholders, including station based staff, Fire and Rescue Support Staff (FRS), control staff and external customers.
The responsibilities will include, but are not limited to managing aspects of the employee life-cycle including transfers and moves, flexible working, fixed term and secondment variations, maternity/adoption/shared parental leave, career breaks, flexible retirement, leavers, external reference requests including statement of particulars for other Fire Rescue Services.
Good communication and interpersonal skills will be essential in order to deal with enquires and maintain close working relationships with customers. The post holder must possess excellent organisational skills in order to meet monthly payroll deadlines whilst maintaining HR and payroll records of all employees.
Benefits
• 26 days holiday + 8 days Public Holiday
• Group Pension Scheme
• Season ticket loans available
• Cycle to work scheme
• Flexible working
• Community Support Groups
• Welfare Fund for Social Events
Further information about the main duties and responsibilities of the role are detailed in the attached job description.
Please note that you are required to provide evidence to address the selection criteria under the assessment overview (see below). Your application will be marked against the responses you provide to the selection criteria.
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications will not be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Assessment Overview
As part of the online application form, candidates must provide evidence to address the following criteria:
Selection Criteria 1 - Experience of working within an HR environment providing an administrative support service to individual staff and departments.
Selection Criteria 2 - Experience of managing, motivating and developing support staff within a diverse team in a positive way.
Selection Criteria 3 - Experience of organising, planning and prioritising own and work of others, meeting deadlines and targets and working flexibly within a team.
Selection Criteria 4 - Good communication skills, both written and oral, in order to discuss and explain complex matters to staff at all levels and to draft correspondence, briefing notes and reports.
Assessment for this role is due to place on 18 December 2019. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.
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