The Role
Post: Head of Internal Communications
Salary: £81,030 per annum
Grade: TMGC
Salary range: £81,030 - £101,590 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: 4 PM on Friday 14 February 2025
London Fire Brigade is London’s Fire and Rescue Service where staff are driven by a strong sense of purpose: to be trusted to serve and protect London. Employing almost 6,000 staff who work across many sites in one of the most diverse cities in the world.
The Brigade is on a journey to improve, and the Head of Internal Communications is a key role in delivering that improvement. The post-holder will lead the internal communications department, developing and delivering internal communications channels, content, and activity. This includes a fulsome programme of staff engagement activity and events. They will provide strategic direction and advice to senior leaders across the organisation and empower managers to improve how they engage their staff.
The successful candidate will have substantial experience leading an internal communications function. They will have ideally worked within a complex organisation with a dispersed workforce and have a track record of devising, developing and delivering successful internal communications strategies and campaigns.
The post holder will play a critical role in the senior management team within the Communications and Engagement directorate, working closely with leaders across various departments.
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description, salary range or the full advert, please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Assessment Overview
Stage 1
To apply, please complete the online application, upload a copy of your up-to-date CV and provide evidence to address the following selection criteria:
1. Experience in a senior role managing an internal communications function in similar sized organisation with a dispersed workforce.
2. Experience in devising, developing and delivering successful internal communications strategies.
3. Experience of successfully leading, managing, developing and motivating teams and individuals.
4. Highly developed oral communication skills and confidence in order to liaise, influence, and work with people at all levels both internally and externally.
5. Excellent interpersonal skills in order to provide support to managers and to develop and maintain good working relationships.
Please note that we will score the evidence you provide based on the competencies listed in the selection criteria above.
Shortlisted candidates will be invited to attend stage 2.
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
Stage 2
Assessment for this role is due to take place week commencing 03rd March 2025 at the LFB Headquarters. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
This will consist of an interview and a presentation. Candidates will be required to give a short presentation (in no more than 12 slides) on the topic, which will be followed by questions:
"Considering the contents of the Community Risk Management Plan (CRPM), what your approach will be for internal users?"
You can find information on the CRPM by visiting https://www.london-fire.gov.uk/about-us/your-london-fire-brigade-our-plan-for-2023-29/
Additional Information
Benefits of working for the London Fire Brigade
• 26 days’ holiday plus bank holidays
• Additional leave between Christmas Day and New Year
• Family (including maternity) leave and emergency support leave
• Flexible working including work from home 60%
• Free access to the Brigade gym
• Use of the Brigade’s Medical Adviser/physios/fitness advisers
• Free counselling
• Season ticket loans
• Join social networks including our Equality Support Groups
• Contributory pension scheme
• Cycle to work scheme
• Staff discount scheme including access to Blue Light Card retail and hospitality discounts
• Opportunity to access affordable accommodation
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a Standard criminal records check. Successful candidate will be required to declare any convictions for offences and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory.
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