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The Role

Post: Head of Counselling and Trauma Services
Grade: FRS G
Salary range: £69,405.00 - £86,208.00 per annum
Contract type: Permanent
Working pattern: Full time plus duty rota
Application closing date: Friday 19 April 2024 at 16:00 GMT

London Fire Brigade is the busiest fire and rescue service in the country., protecting people and property across the 1587 square kilometres of Greater London. LFB has 102 fire stations and a total workforce of approximately 5,600 operational, non-operational and Control officers.

LFB’s Counselling and Trauma Services provide accredited counselling, preventative trauma interventions and support to LFB staff and the organisation as a whole. Due to the current postholder’s retirement, we now seek a new Head for this vital service. The ideal candidate will bring clinical expertise and experience in workplace counselling, be up to date with current practices and innovations in counselling, have a wide knowledge of the mental health field, drive and resilience, along with excellent management skills.

The post holder will be responsible for all aspects of the management of the service, including counselling and administration staff. They will also be responsible for maintaining the continued BACP service accreditation status, ensuring that the service is run to the highest standards of best practice.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.


The post-holder must hold a minimum Diploma in Counselling or equivalent and be accredited by the British Association for Counselling and Psychotherapy (BACP) or equivalent, and hold a recognised qualification in clinical supervision to PG Diploma level.

Assessment Overview

Stage 1

Online application, CV and cover letter (sift). Shortlisted candidates will be invited to stage 2.

To apply, please complete the online application, provide a cover letter clearly outlining the relevant experience, skills and knowledge you have to successfully perform this role (see the job description below) and upload a copy of your up-to-date CV.

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Stage 2

Assessment dates for this role are to be confirmed. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information

Benefits of working for LFB
• 26 days’ holiday plus bank holidays
• Option Absence Scheme (which can result in an additional 12 days annual leave for staff at this grade)
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. A Disclosure and Barring Service (DBS) Enhanced check will be undertaken on the successful person before an appointment is confirmed.