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The Role

Post: Head of Contract and Performance Management
Salary: £62,022 per annum
Grade: FRS G
Salary range: £62,022 - £77,037 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Monday 10 January 2022 at 16:00 GMT

An opportunity has arisen within the FLEET team to work alongside our operational colleagues and the Vehicles and Equipment contractor in ensuring front line vehicles and equipment are operationally ready, properly maintained, repaired and supplied in line with LFBs contractual requirements. The appropriate candidate will be solution focussed, have a strong appreciation for the value of data and data management as well as being confident, fair, friendly and assertive in their approach.

This post plays an important role in leading, developing and maintaining Technical and Service Support approach to contract and performance management.

The post holder will ensure that the LFB obtains best value from the contracts managed by Technical and Service Support by the effective use of management information & data, and effective planning and performance indicators. This role will enable FLEET colleagues to best manage LFB vehicle and equipment via the provision of data and contract management support. They will work closely with both the Head of FLEET and the Head of Operational Support Group to ensure that revenue budgets are appropriately managed and that any performance or contractually related penalties are properly evidence and accounted for to deliver Technical and Service Support core functions, objectives and priorities. This role will require engagement with internal and external stakeholders to ensure operational resilience and best practice. Therefore, excellent problem solving and communication skills are required as well as an appropriate understanding of big data (including systems).

The FLEET team is dynamic, lively and fast paced, whilst being collegiate and supportive. Colleagues pride themselves on delivering best practice fleet and equipment management to a variety of stakeholders as well as meeting the unprecedented procurement demands aimed at future-proofing services. The team has recently come under new management and is embracing innovation and change initiatives aimed at building operational assurance, strategic resilience and best practice delivery. This will enable FLEET to meet the Brigades core strategic change plan objectives as well as best respond to Mayoral direction. As such the team is currently expanding resulting in an excellent opportunity for a candidate who is motivated to work closely with the front-line, keen to learn about the vehicles and equipment at the Brigades disposal, and to also gain experience and insight into the London Fire Brigades’ front-line emergency services.

It is a full time role is based at Union Street/Home working and involves occasional travel to any of LFB’s fire stations, Ruislip Workshops and strategic partner locations.

Amongst your skills you will be expected to be self motivated, be an effective and supportive team player, be strategically minded and data focussed, so as to provide accurate and up to data information, performance and contractual guidance (including reports and administration) in supporting FLEET.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

To apply, please complete the online application and upload the following documents:

• A copy of your up-to-date CV.

• A cover letter (max. of two sided A4) clearly outlining the relevant experience, skills and knowledge you have to successfully perform this role (see the job description below).

Assessment Overview

Stage 1

CV and cover letter (sift). Shortlisted candidates will be invited to stage 2.

Stage 2

Assessment for this role is due to take place mid/late-January 2022. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Please note: Should you be shortlisted you may need to be able to conduct an interview over Microsoft Teams (a video conferencing service). You will be asked to provide relevant contact details for that to take place if shortlisted.

Additional Information

Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Benefits of working for LFB
• 26 days’ holiday plus bank holidays
• Option Absence Scheme
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.

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