The Role
Post: Control Room Officer - Transferee
Salary range £25,034.85 - £32,624.47 plus 20% shift allowance
Closing date: Friday 11 September 2020 at 16:00 GMT
Every 999 call to the London Fire Brigade starts with us.
The London Fire Brigade Control and Mobilising Team are currently seeking to recruit current Fire control operators to the role of LFB Control Room Officer.
This post is open to Fire Control Room Operators within a UK County Fire and Rescue Service. Are you fully competent in the rank of Fire Control Room Operator?
Can you remain calm under pressure providing life saving advice to callers?
Can you help manage our response to a terrorist incident or significant fire in the Capital?
Can you work effectively with colleagues, Operational Officers, our partner agencies and Firefighters to achieve the best response for Londoners?
Can you demonstrate accountability, togetherness and compassion to support London Fire Brigade’s Behaviours?
Do you have experience of working on the Capita ‘Vision’ Mobilising System?
We are trusted to serve and protect London. To us, on every shift, Every Contact Counts.
If you can answer yes to all of these questions then we want to hear from you!
You should be available to commence a nine-week new entrant course starting late 2020 at our training suite within the London Operations Centre based in SW19.
Applicants will be invited to attend an online interview with a Control Room Operations Manager w/c 21st September. References including previous absences will be taken into account prior to being offered a place on this course. Any offer will be subject to a successful medical and security checks. The post holder will primarily be based at our London Operations Centre in Merton, South West London. There will be an occasional need to travel to our secondary Control in Stratford.
Benefits of working for LFB
• Generous leave entitlement plus bank holidays
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
To apply, please complete the online application and upload the following documents:
• A copy of your up-to-date CV.
• A cover letter (max. of two sided A4) clearly stating an overview of your experience working in a Fire Control Room and outlining how you have experience demonstrating the LFB behaviours of accountability, togetherness and compassion. (further information can be found in the LFB transformation plan, which is available on-line).
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications will not be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Assessment Overview
Stage 1
CV and cover letter (sift).
Shortlisted candidates will be invited to stage 2
Stage 2
Please note: Should you be shortlisted and because of the current Covid-19 situation you will need to be able to conduct an interview over a video conferencing service such as Zoom or Microsoft Teams. You will be asked to provide relevant contact details for that to take place if shortlisted.
Assessment for this role is due to place week commencing 21st September 2020. Please be advised that if you are unable to make the scheduled assessment date, we will not be able to make alternative arrangements.
Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.
Attachments