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The Role

The Role Post: Business ArchitectSalary: £62,952 per annum
Grade: FRS G
Salary range: £62,952 - £78,192 per annum
Contract type: Permanent
Working pattern: Full Time
Application closing date: 7 March at 16:00 GMT

This role is part of the Strategic Planning team, which sits within the Transformation Directorate. Our Directorate is fairly new and aims to provide the capabilities and capacity the London Fire Brigade (LFB) requires to sustain transformative change and enable the LFB to provide the best possible service to London and Londoners.

Our collective role as the Strategic Planning team is to help the Brigade define its vision, the strategy for achieving it and the plans that make that a reality. We do that by:
• bringing together research, design, business and technology that helps the Brigade work with the public to design services that meet their needs, wants and expectations;
• using insight to drive our strategic thinking and place the people we serve at the centre of what we do;
• working collaboratively across the Brigade, with the public and our partners;
• being curious, creative and having fun. 

We have recently published our Community Risk Management Plan (CRMP). This sets out our ambition for the coming years and how we will address concerns raised by a recent independent Culture Review, Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS) and the Grenfell Tower Inquiry (GTI) in late 2019.

The successful candidate will lead our service design and business analysis team to operationalise our Target Operating Model (TOM). You and your team will help translate our strategic intent, goals and drivers into actionable change programmes and be responsible for the implementation of the TOM. You will provide a blueprint for executing the business strategy and aligning both the transformation portfolio and the business to support it. You will maintain the integrity between elements of the future strategic business design and more tactical solution design.

You will be responsible for leading the design and implementation of strategy, directing the evaluation of strategies and policies to ensure business requirements are being met. You will also be expected to have excellent problem-solving skills and be a critical thinker at a strategic level who has proven experience of developing and delivering Target Operating Models in an organisation with similar complexity and size to the LFB. You will have significant experience working with stakeholders at all levels, using indirect influence to facilitate discussions across high risk and complex or under constrained timescales and the ability to coach and lead teams in Agile and Lean practices.

Further information about the main duties and responsibilities of the role are detailed in the job description.

Assessment Overview

Stage 1:
To apply, please complete the online application, provide a cover letter clearly outlining the relevant experience, skills and knowledge, which have been highlighted in the job description, you have to successfully perform this role (see the job description below) and upload a copy of your up-to-date CV.

Late or un-submitted applications cannot be accepted. Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.


Shortlisted candidates will be invited to stage 2.

Stage 2


Stage 2 Assessment for this role is due to take place 27 March. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Please note: the assessment is likely to be in person, at our Hammersmith Assessment Centre, although we do sometimes interview over Microsoft Teams (a video conferencing service).

Additional Information

Benefits of working for LFB
• 26 days’ holiday plus bank holidays
• Option Absence Scheme (which can result in an additional 12 days annual leave for staff at this grade)
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

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