The Role
Post: Assessment Centre Administrative Assistant/Role Player
Salary: £25,794 per annum
Grade: FRS B
Salary range: £25,794 - £30,575 per annum
Contract type: Permanent
Working pattern: Full-time
Application closing date: Wednesday 24 November 2021 at 16:00 GMT
We are looking for proactive and enthusiastic individuals to deliver and drive forward assessment processes run by the London Fire Brigade. You will be joining an established team whose function is to facilitate all of the Brigade’s recruitment activity.
The role will be varied but one of the key aspects will be covering a busy reception and occasionally participating in role plays as part of assessment centres (training will be provided), the key thing is confidence as you will help with promotion rounds at all levels up to and including senior posts.
You will also be very organised with experience in providing an admin function as you will be involved with all of the associated paperwork. The work will be quite demanding so you should also be both resilient and flexible.
The post is located in Hammersmith close to all transport links.
Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.
To apply – complete the online application form and provide evidence of your experience, skills and knowledge to address the selection criteria below:
Selection Criteria 1 - Dealing with a wide variety of people providing excellent customer care both face to face and over the telephone.
Selection Criteria 2 - Experience of working flexibly as part of a team.
Selection Criteria 3 - Good written and oral communication skills, in order to draft own correspondence and to deal effectively with people over the telephone and face to face, in accordance with good customer care practice, taking accurate messages and information, as necessary.
Selection Criteria 4 - An understanding of the reasons for the need to maintain appropriate confidentiality and security of data and other sensitive material, and how this can be achieved in an office environment.
Your application will be marked against the responses you provide to the selection criteria. CVs will not be considered.
Benefits of working for LFB
• 26 days’ holiday plus bank holidays
• Option Absence Scheme
• Flexible working including job share
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation
Please ensure you give yourself enough time to complete and submit your application. Late or un-submitted applications cannot be accepted.
Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.
We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Assessment Overview
Stage 1
On-line application form and evidence to the selection criteria.
As part of the online application form, candidates must provide evidence to address the following criteria:
Selection Criteria 1 - Dealing with a wide variety of people providing excellent customer care both face to face and over the telephone.
Selection Criteria 2 - Experience of working flexibly as part of a team.
Selection Criteria 3 - Good written and oral communication skills, in order to draft own correspondence and to deal effectively with people over the telephone and face to face, in accordance with good customer care practice, taking accurate messages and information, as necessary.
Selection Criteria 4 - An understanding of the reasons for the need to maintain appropriate confidentiality and security of data and other sensitive material, and how this can be achieved in an office environment.
Your application will be sifted based on the responses provided to the above criteria and shortlisted candidates will be invited to stage 2.
Stage 2
Assessment stage
The assessment process will consist of an interview and a role-related test.
Assessment for this role is due to place early/mid-December 2021. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.
Additional Information
In line with the Basic Personnel Security Standard (BPSS) employment checks will be completed by successful candidates, which will include a basic criminal records check. Successful candidate will be required to declare any convictions for offences which are not spent under the Rehabilitation of Offenders Act 1974 and any offer of employment is subject to the LFC receiving a criminal records disclosure which it considers satisfactory. Successful candidates should apply to the Disclosure and Barring Service (DBS) to get a copy of their criminal record and share the original disclosure certificate with the LFC. The check will only show convictions that are not ‘spent’. It will cost the successful candidates £23 (current charge) and usually takes up to 14 days.
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